Frequently Asked Questions

Product Information

What is the retail price of SB Mote?

The price of SB Mote is $19. Please read our Shipping page for details about VAT and customs fees.

How can I place an order?

You can buy the remote in our Electricks Magic Shop. Please visit the SB Mote product page.

What comes in the box?

Each SB Mote purchase includes:

  • 1 ร— SB Mote remote device
  • 1 ร— CR1632 replacement battery
  • Quick start guide

Technical Specifications

What are the dimensions and weight?

  • Dimensions: 35mm ร— 20mm ร— 7mm (1.38โ€ ร— 0.79โ€ ร— 0.28โ€)
  • Weight: 8 grams (0.28 oz)

What type of battery does it use?

SB Mote uses a CR1632 coin cell battery, which is replaceable. Expected battery life is 6-12 months with regular use.

What is the Bluetooth range?

The effective Bluetooth range is up to 10 meters (33 feet) in ideal conditions.

Compatibility

Which apps are compatible with SB Mote?

SB Mote works with several Electricks apps including PeekSmith App, TimeSmith App, and CubeSmith App, as well as selected third-party applications. See our Compatibility page for a complete list.

Which phones are supported?

SB Mote works with:

  • iPhone 5s and newer models
  • iPad Air and newer models
  • Android smartphones and tablets running Android 6.0 (Marshmallow) or later

Can I use SB Mote with multiple apps simultaneously?

Yes, but only one app can actively listen for SB Mote signals at a time. Youโ€™ll need to switch between apps or configure different actions within a single app.

Usage

How long does the battery last?

A CR1632 battery typically lasts 6-12 months with regular use, depending on frequency of use and environmental conditions.

Is SB Mote waterproof?

SB Mote is not waterproof. Avoid exposing it to water or excessive moisture to prevent damage.

How do I know when the battery needs replacing?

Signs of low battery include:

  • Weak or intermittent Bluetooth connection
  • Delayed response to button presses
  • Failure to turn on consistently

Can SB Mote be used as a โ€œconfirmโ€ button in multi-step routines?

Absolutely! Many performers use SB Mote as a decisive โ€œconfirmโ€ button in complex workflows. For example:

  • Confirming selections in multi-step routines
  • Acting as a dramatic moment button in synchronized performances
  • Providing a clear, deliberate action for audience participation

This makes SB Mote more than just a simple triggerโ€”it becomes an integral part of your performanceโ€™s narrative flow.

Warranty and Support

What is the warranty period?

SB Mote comes with a 1-year limited warranty covering manufacturing defects.

How do I request support?

For technical support, visit our Contact Us page or email support@electricks.info with details about your issue.

Where can I find detailed troubleshooting information?

See our dedicated Troubleshooting page for comprehensive help with connection issues, button response problems, and other technical difficulties.